Enough already! The truth in these 10 advices we are all tired of hearing about customer feedback system.

1. Ask questions the right way

2. The popular questions

  • Were you able to find the content you were looking for?
  • How would you rate the navigation experience through our site?
  • Did you enjoy the new updates?

3. Be Proactive

4. Follow-up is the best!

5. Collect feedback while it’s fresh

6. Monitor Social Media

7. Ask without interruption

8. Use polls for a higher response rate!

9. Offering a little something

10. Create an online community

Wrapping up!

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