Best Free Online Survey Tool
Free Online Survey Tool: Overview
Free Online Survey Tool’s entry into the market has changed the very fundamentals of collecting feedback. There was a time when companies relied on paper questionnaires and postal mails to obtain feedback from their customers to assess their opinions about products & services. The print-outs were handed out to the customers directly for filling, or it was simply mailed to them. The latter takes considerable time for the responses to be received. In both cases, though, the survey completion rates don’t show impressive numbers. However, now, companies have happily bid adieu to printing heaps of questionnaires and manually doing all the tasks. All it took was an active internet connection, a great free online survey tool and, email addresses to collect feedback; minus all the effort-intensive activities. Moreover, a free online survey tool ensures that your surveys get more than the reach & visibility, assuring impressive completion rates. Being easy on the pocket and no herculean tasks involved, free online survey tool knocks the ball right out of the park.
Noteworthy Features of Free Online Survey Tool
A business needs to know the pulse of its customers to develop and improve products, and for this, knowing the pulse of customers is crucial. Here are some of the features that your free online survey tool should possess:
Audience Management
Imagine sending out surveys made for employees to Managers? That’s something you must steer clear off. Pick out a free online survey tool that allows you to segment customers based on various criteria like demographics, responses and so on. This helps you to quickly send out surveys to the specific lists and get targeted responses in return. The free online survey tool should be able to classify and provide sound audience management.
Survey Templates
The free online survey tool that you use must have a template collection pre-loaded with questions that any business can use. Such a repository of templates can help you get started on your perfect survey the moment you sign-up with the free online survey tool. You can use the template as such or alter the questions to suit the business’s needs. This feature of free online survey tools helps to save much time and efforts spent in researching and drafting questions.
Response Management
The purpose of conducting a survey is served when you take actions based on the results the survey yields. Else, the time invested in the free online survey tool for creating and sending surveys turns out to be futile. The free online survey tool must be able to handle data, filter out the essentials and bring to the table refined information that is vital for business improvement.
Automate Surveys
Why spend hours toiling hard on tasks which can be automated by a free online survey tool? The free online survey tool that you opt should be able to automatically send email surveys to customers at each customer touchpoints. And the catch? Increased conversion rates coupled with instant feedback in hand. With very little efforts from your end, you get everything needed for creating a boom for your business.
How to Choose a Free Online Survey Tool?
Since there are a lot of free online survey tools that are available in the market these days, it is not a simple task rounding in on the best online survey tool that fits your business needs like a puzzle. Remember that your survey tool is an integral part of your marketing machinery, therefore, finding the right fit is essential when it comes to a free online survey tool. Here are some tips on choosing your free online survey tool:
Provide Constant Support
No matter the level of ease with which the free online survey tool lets you create surveys, it must provide constant support should there be any issues that might crop up while using the tool. A free online survey tool provider should endeavor to educate the customers about the various ways in which one can use the product while also helping them get started with a demo session.
Tool Interface
Having a sleek interface which attracts the users is important because they tend to drop off for various reasons. This is why capturing the interest of the users with a captivating interface is essential when using a free online survey tool. The ability to create surveys that the respondents will find easy to reply to is a feature which the free online survey tool must provide.
Diverse Question Formats
Imagine if a customer can only use limited question types when using a free online survey tool; like the ‘short answer’ type question, the basic yes/no format and such. On the other hand, imagine a free online survey tool that provides diverse question types like scale rating, image choice type questions, multiple choice questions and so on. It’s obvious which one you would prefer, isn’t it!
SurveySparrow as Your Free Online Survey Tool
Now you know what must be kept in mind while picking out a free online survey tool for your business. Take a minute to read and find out why SurveySparrow is the best free online survey tool you must bag at once
Dual UI Platform
SurveySparrow’s free online survey tool is the world’s first and only multi-interface platform where you have a choice between chat-like surveys and conversational forms. With conversational surveys, you can expect a whopping 40% completion rates for the surveys you send out.
Recurring Surveys
SurveySparrow is one free online survey tool which strives to take work off your plate wherever possible. With recurring surveys, you can automate sending out periodic pulse surveys to your audience. The only work needed from your side is to configure the initial survey settings; the rest is fully automated by SurveySparrow’s free online survey tool.
Reminder Emails
What if your respondent leaves the survey midway or worse, doesn’t take it at all? SurveySparrow’s free online survey tool has got you covered with the reminder email feature. Respondents as categorized as partial responders & non-responders and reminder emails are sent to them after the period you choose. This feature offered by the free online survey tool helps you achieve higher completion rates for your surveys.
Gather Rich Insights
Merely sending out surveys and getting responses isn’t sufficient. The whole point of conducting the survey is meaningful only when you can gain insights from the survey responses. Get you a free online survey tool that has a rich dashboard which can furnish you with detailed reports and analysis. SurveySparrow’s free online survey tool does just that!
Integrations
Wish to integrate all your favorite apps to create a seamless workflow? We fit anywhere you plug us! With Zapier Integration and webhooks, you can integrate SurveySparrow’s free online survey tool with any third-party application and coordinate & conduct activities.
Templates Collection
SurveySparrow has a vast assemblage of the most popular templates from across multiple domains. Be it customer feedback, employee satisfaction, event feedback or market research surveys, SurveySparrow’s best free online survey tool has thoroughly researched templates for it all. Browse around, take your pick, tweak it and use it!
Collect feedback effortlessly with SurveySparrow, be it online via social channels or offline using an offline survey app. We leave no stone unturned to provide you with an uninterrupted survey experience.
Businesses worldwide have taken up customer experience and engagement quite seriously. And rightly, so. Every successful brand has a customer-success tale to talk about which has turned the tables around. So possessing a free online survey tool is more of a necessity than an option if you care about your business. Make sure to grab a free online survey tool that stands by your side strong and provides a flawless survey experience!
Happy Surveying!
Originally published at surveysparrow.com.
