Besides dealing with loads of questions, annoying bugs, and umpteen feature/discount/special requests, customer service people also juggle multiple conversations and customers on a daily basis, and they are indispensable to a company’s reputation. So can we all agree that customer service is one of the hardest jobs in the world? …

If you’re looking for employee recognition, rewards, and survey platform that’s a little different than Bonusly, you’re in luck. There are a number of great platforms out there that offer unique features and benefits. In this blog post, we’ll look at 10 Bonusly alternatives. Each platform has something special to…

Podium started as a fantastic Reputation Management software for organizations of all sizes. They pioneered the high-touch digital interaction management for companies to manage their online reputation from a single platform positively. These days are long gone now. Podium is still a good tool, but not good enough to stop…

“Our mission is to help organizations answer every question about their business.” Yext starts the About Us page this way. It calls itself an “answer company” that collects and organizes client content into powerful online information (answers) using its Listings, Pages, Reviews, and Search solutions. But is Yext a bed…

Have you been using Google Surveys to create surveys online? And you’re now open to better Google Surveys alternatives for certain reasons? Looking to compare different Google Surveys alternatives? You’ve come to the right place! Here are the best alternatives to Google Surveys for creating surveys and forms online, feel…

15Five is one of the most popular performance management software on the market. But if you’re not a fan of 15Five (or need an alternative), here’s a list of ten 15Five alternatives & competitors you need to check out. SurveySparrow SurveySparrow helps you create killer experiences by gathering feedback from employees…

A tool to transform feedback into insights to deliver an experience that customers want to share. If we had to define what Birdeye does, we’d use this line (and we did!). An excellent reputation management software built for customer-driven marketing. That’s what Birdeye is. …

Online survey tools like Jotform have become the most necessary attribute of the contemporary digital world. It allows you to get precise results based on your target audience’s responses. They allow you to serve your customers better and increase the productivity and efficiency of your organization. …

Is Medallia better than Qualtrics? Or vice versa? Hopefully, our Medallia vs Qualtrics comparison will help you find the answer! In this article, we’ll: Give a quick intro to Medallia and Qualtrics List the features that Medallia and Qualtrics have in common Explore the standout features of Medallia and Qualtrics …