Besides dealing with loads of questions, annoying bugs, and umpteen feature/discount/special requests, customer service people also juggle multiple conversations and customers on a daily basis, and they are indispensable to a company’s reputation. So can we all agree that customer service is one of the hardest jobs in the world?
Well, you know what they say: a meme a day makes the stress go away (or something like that). We’ve compiled 30 hilarious customer service memes that will help you laugh, relax, and bring your A-game to your next customer conversation.
1. I don’t know who you are, but.. 🙅🏼
Customer service professionals simply don’t know the meaning of “I don’t know.” If they can’t answer your question in the moment, they will direct you to a resource or a team member who can.
2. Alexa, play “Hello” one more time.📞
From Karens to Chads, and everybody in between, customer service teams have interactions with all sorts of people. More often than not, these interactions can be complicated, and they are also the first to take the heat when issues pop up.
3. And the Oscar goes to.. 👑
If your “work” voice compared to your normal voice is like Adele versus Batman, congratulations. You are a customer service veteran.
4. The team that slays together, stays together ⚔️
Let this be the mantra of every customer service team ever. Because on some days, that Inbox Zero feels like a distant dream.
5. No ticket? Guess it’s not a problem then. 🤷🏽♀️
When overloaded by requests, fatigue and crankiness are perfectly normal. However, you can always count on customer service to keep things 100% professional and not vent to the customer. That said…if it’s not on the ticket, it didn’t happen.
6. Another one bites the dust 🪳⚡️
Did Friday come early? Just kidding. The fact is, CS can’t thank our engineers enough for making us look good in front of the customers. Thank you for helping us patch critical issues and smoothly executing releases within some crazy timelines!
7. Oh, come on.😞
Don’t you just hate it when that happens? And if the customer has a really complicated query, you can look forward to sitting on it for the next hour. Oh well, time to grab a glass of water.
8. When your manager has your back 🤝
“The customer is always right” is a sacred business philosophy…but there are a few reasons why it is problematic to follow. A good customer service manager knows that, and politely yet firmly steps up whenever the customer is making unreasonable demands.
9. If heartbreak had a score 💔
“Tell me whyyy/ Ain’t nothing but a heartache/ Tell me whyyy/ Ain’t nothing but a mistake/ Tell me whyyy/ I never wanna hear you say/ I want it that way.”
- Customer Service Manager
10. The perfect customer doesn’t exi..
To customers who do this: You are the best. Don’t you ever change. Seriously though, customer service folks tend to put in extra effort for their favorite customers. So being nice has a better chance of getting you what you want.
11. Boss mode: On 💪
Don’t you just love that feeling when your boss forwards an email with really nice comments from the customer? If you’re on the receiving end, make sure to pay it forward — leave a nice review, and mention your rep by name. It will make their day.
12. Are you ready for the truth?
Love it or hate, feedback is essential for growth. But for customer service teams, feedback is a lifeline. Not only does customer feedback contribute to their KPIs, it helps them find out what they can do better next time.
13. I need a dollar, dollar 💸
In the case of a price increase, a company always faces churn, especially if its competitor maintains the same price. Customer service teams must update customers with tact and honesty, so they understand and are willing to stay.
14. Compliments😍 > Coffee ☕️
Workload wearing you down? It happens to the best of us, and sometimes we need to remind ourselves that we are doing the best we can. Customer service is no different, and happy reviews can sometimes give a better energy boost than a double espresso.
Cue “We Didn’t Start the Fire” by Billy Joel. However, rest assured, things can and do go wrong. In situations like this, it is the task of CS to apologize and update the customers regularly on the status of the problem. Here’s a neat example from Slack:
16. Over-communication? Nah.
Continuing with our example above, constant updates — via blog, landing page or social media — helps to reassure customers that the team is working on the problem. Customer service memes like this can help too.
17. When your job description includes “part-time therapist”.
Customer service reps are some of most patient folks around. But that doesn’t mean they have all the time in the world! Mentioning only the relevant points will help them solve the issue quicker.
18. We’re here to listen.😇
Maybe we should add “anger management coach” to a CS’s job description. Trust us, they are only trying to solve the issue; taking your frustrations out on them helps no one.
19. Maybe 11th time’s the charm?
“If at first they don’t understand, try and try again.” These are the words that everyone who works in customer service live by.
20. “Hi Squidward.” “Bye Squidward.” 🏃♀️
Aah, that glorious feeling when your shift ends.
21. Don’t shoot the messenger. 🙏
It’s your CS rep’s job to tell you the truth — even if it’s bad news. Always keep that in mind while rating them in the CSAT survey.
22. The heroes we need.😍
May their tribe increase. Seriously though, please consider taking a few seconds out of your day to rate your CS representative if they did a great job. Trust us, they will appreciate it.
23. Are you seeing double? Because I’ve only got two hands.
Retail service employees will relate especially hard to this. Oh well -*sighs and drops whatever they’re doing to go help*. No matter which field you are in, switching between multiple tasks is an unspoken requirement of customer service.
24. When the customer support needs customer support 🌚
Jokes aside, switching to a new help desk software is a great opportunity to enhance the existing customer service process. If you’re considering switching over to a new help desk software, bookmark this 9-step guide by Helpscout.
25. It’s okay, I’m on a diet anyway.
Sticking to a break-time schedule might not always be possible when you’re on a customer call. Consider stocking up on healthy snacks or refreshments at the office to help your teams keep the hunger pangs at bay.
That sounds ominous, doesn’t it? But a dissatisfied customer can be a valuable learning experience for you, and a chance to make things right. Getting to the root of the problem requires understanding it from the customer’s point of view — something that customer service excels at.
27. Goodbye 😭
Losing customers to a competitor is every company’s worst nightmare. So you want to make sure your CS teams are trained and equipped to meet customer needs. Using feedback software like SurveySparrow at key service points can help you figure out what you need to change.
28. They said what now?! 😂
Funny customer stories are plenty, but customers are also told all sorts of things. Everyone makes mistakes; the best course of action is to educate your customer service rep and apologize to the customer ASAP.
29. Seriously. I did that. 🤦🏿
Have you even worked in customer service if you don’t have at least one embarrassing story to tell? Mistakes are part of growth, and you can always laugh about it afterwards.
30. Can we get a raise?✋
Making a positive difference to the customers. Teaching them how to use the product better. Learning something new every day. Working with a great team of people. These are just a few reasons why customer service agents show up every day. You might want to consider giving these unsung heroes the recognition (and pay raise) they deserve.
Enjoyed these customer service memes? We’re always open to more! Go ahead and share your favorite customer service memes with us. Who knows, we might make a ‘Customer Service Memes — Part 2’!